Watch the video to see some of this training in action!
Customer Service Training
Instructional video, quiz, and practice role play all wrapped up in a memorable story
Choose one of three datable characters and go to dinner and a movie! The movie is an instructional video and the dinner is a comprehension quiz where you answer your date’s questions about the video.
Here’s the plot twist: the next day at work is a customer service role play where things go wrong and it’s your job to retain customers… and one of those customers happens to be your date from the night before!
Pick a date... you'll see.
Description of each character
Each character has different dialogue
Instructional film about what to do in customer service when things go wrong
A quiz disguised as a conversation
The quiz is dressed up as a date conversation to keep things light.
Feedback on a correct answer
Feedback on an incorrect answer
Your date unexpectedly arrives at your job the next day!
Flight delays
Role play to keep customers happy
3 strikes and you must restart the role play
